Get in Touch With Us
Got a question about one of the Canadian online casinos we cover, spotted something that needs updating, or simply want to tell us what you think of the site? This page explains the best way to reach the g-feed.com team and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable way to get in touch. Write to us at [email protected] and a member of the team will read your message personally — we do not rely on automated replies to stand in for a real answer.
A short line about the nature of your enquiry at the top of your message helps us route it to the right person and reply faster. If your question relates to a specific casino brand, bonus offer or article, mentioning it directly saves a round of back-and-forth.
What We Can Help With
- Questions about our reviews or ratings — If you want more detail on how we assessed a particular Canadian online casino, or why it sits where it does in our rankings, ask us.
- Corrections — Bonus terms, wagering requirements and payment options at online casinos change often. If something on g-feed.com looks out of date, we want to know so we can check and update it.
- Content suggestions — If there is a topic related to Canadian gambling sites, no deposit bonuses or payment methods you would like us to cover in more depth, let us know.
- Partnership and business enquiries — If you represent a casino brand, software provider or payments company and want to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about safer play — If you or someone you know is struggling to control their gambling, tell us in your message and we will point you towards appropriate support resources.
What We Cannot Do From This Page
We are an independent comparison and review site, not a casino operator. That means we cannot process deposits or withdrawals, verify your identity documents, unlock a locked account, or issue bonus funds on a brand's behalf. For anything account-specific — a missing deposit, a bonus that has not credited, or a verification hold — the operator's own support team, reachable from inside your casino account, is who can actually act on it. We are, however, happy to help if you are unsure which brand's support to approach, or if you want a second opinion on whether an offer looks reasonable before you sign up.
What Happens After You Send a Message
Every email is reviewed by someone on our team, and we aim to respond within two working days. During busier periods — for example around new casino launches or major bonus updates — it may take a little longer, and we appreciate your patience while we work through the queue.
We treat reader feedback as genuinely useful, not a formality. If a message points out something inaccurate about a bonus term, a payment method, or a licensing detail, that is exactly the kind of correction that keeps our comparisons of non-GamStop casinos and our Canadian casino coverage trustworthy over time.
Before You Write In, a Few Things Worth Checking
Some questions are quicker to answer if you have this on hand before you email us:
- The name of the casino brand your question relates to, so we can check current terms rather than working from memory.
- Whether your question is about the welcome offer, an ongoing promotion, a payment method, or something else — bonus terms in particular vary a lot between operators.
- Any screenshots or reference numbers if you are asking about a specific issue you experienced, as these help us understand exactly what you saw.
Our Approach to Accuracy
Ratings and offer details on g-feed.com are reviewed periodically, but online casinos change their bonus terms, game libraries and payment options fairly often. If something you read here does not match what you find on a casino's own site, please tell us — it helps us keep the comparisons genuinely useful for the next reader working out where to play.
Thank you for reading, and for taking the time to reach out.